What Data We Collect and Why
We collect personal information in three main ways: when you register an account, when you make a payment, and when you contact our support team. Registration data includes your name, mobile number, and email address — the minimum needed to create and verify your account. Payment
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data covers the wallet identifiers tied to your JazzCash, Easypaisa, or Raast transactions; we store transaction references, not your full wallet credentials. When you reach support, any conversation history is stored against your account ID for follow-up purposes. We also collect device and session data automatically
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— your device type, browser, IP address, and session timestamps. This helps us detect unusual login activity and maintain account integrity. We do not sell, rent, or trade your personal information to third parties for marketing. Data shared with payment processors like JazzCash, Easypaisa, and Raast
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is limited to what those processors require to clear your transaction. Retention periods depend on account status and applicable legal obligations in the regions where we operate. You may request a copy of your stored data or ask us to correct inaccuracies at any time through
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our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.